StriveTrax™

Real-Time Intelligence for

Transit Ambassador Programs

Tracking Community Impact Across the Transit System

Transit Ambassador programs play an increasingly important role in improving rider safety, customer service, and community engagement across transit systems. StriveTrax™ was built specifically to support these programs, transforming day-to-day Ambassador activity into real-time operational visibility and actionable data.

From GPS-based deployment tracking to incident reporting and rider interaction logging, StriveTrax™ gives transit agencies a complete view of how Ambassador programs are operating in the field, all while generating the data needed for reporting, planning, and continuous improvement.

Request a demo to learn how StriveTrax can help your agency improve safety, accountability, and rider support.

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Track Ambassador Coverage, Incidents, & Rider Engagement in Real Time

Transit Ambassadors maintain a presence, help riders navigate the system, connect vulnerable individuals with services, and respond to safety concerns in real time. StriveTrax captures and organizes these activities into clear, measurable data.

The platform tracks:

Routine rider assistance
Crisis interventions
Resource navigation
Safety trends across routes

With powerful mapping and reporting tools, transit agencies can identify service gaps, respond to emerging issues, and plan Ambassador coverage based on real operational insights.

Whether supporting daily ridership or preparing for major events like international sporting tournaments, StriveTrax gives agencies the data they need to make informed decisions and strengthen the overall rider experience.

Other Services

Community Health & Human Services

Delivering person-centered support and rapid care for those facing addiction, isolation, and behavioral health challenges.

Community Outreach & Public Safety

Building trust in the community through connection, public safety, and consistent support.

Facilities & Environmental Management Services

Restoring shared spaces through hands-on maintenance and local hiring to create cleaner, safer neighborhoods.

“With our encouragement and a steady presence, Dawn started to take meaningful steps towards recovery and ultimately secured permanent housing.”

— Irish

“As much as our clients are thankful and appreciative of what we do for them and the changes we’ve made, they also change us in many ways that I am thankful for.”

— Diandra

“It is incredible how a program like this can change a person’s life. It provides the feeling of having a place to sleep, shower, and to be safe at night. It’s just priceless. Being a Case Manager and helping people change their lives has been the most rewarding experience ever.”

— Ignacio

“Before joining our program, Juan lived in a treehouse made from wooden planks and scrapped tarp from the street. He shed tears of joy when notified he was now ready to start the housing process and begin touring available options.Tears of joy were shed again when he signed the lease — his first permanent home in quite some time.

Now housed, the resources and care given when working with Juan throughout this process have inspired him to one day start a non-profit organization of his own to help individuals and families get back on their feet, just like we could help him.”

— Nala

“Kathleen had been through numerous housing programs and made sure to point out how impressed and grateful she was with Strive’s efforts to find her housing.”

— Arlene

“After struggling through various programs and losing hope, Marshall joined Strive, where building a connection proved difficult at first. However, as he engaged more deeply, he learned to trust the case management team. With their unwavering support, he gradually opened up to and embraced the program. Today, Marshall stands as a shining example of how perseverance and the right support can help anyone overcome their challenges and achieve success.”

— Roxy

Our Partners

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